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NPNA Listserv Welcome Message and Guidelines
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Last updated: 06/30/2020

Welcome to the NPNA listserv (or ‘listserv’). As a member, you do have certain rights and responsibilities. Please familiarize yourself with the information below.

Topics:

1) What is NPNA?
2) What is the NPNA listserv?
3) How do I use the NPNA listserv?
4) What are the rules of the NPNA listserv?

5) I feel the NPNA listserv rules have been violated – what should I do?
6) I’ve notified the listserv administrator/board – what happens next?
7) How do I subscribe/unsubscribe?
8) Additional features
9) I have a suggestion/question not covered here

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1) WHAT IS NPNA?
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NPNA is the Northgate Park Neighborhood Association, Durham, NC, USA. For more information, please see the official NPNA website at ‘https://northgateparknc.org’, and also look up our ‘Facebook.com’ page. There is also a Northgate Park group on Nextdoor.com, though this is not controlled or monitored by NPNA.

2) WHAT IS THE NPNA listserv?
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The NPNA listserv is an electronic discussion forum for people who live in the Northgate Park neighborhood in Durham, NC. This forum should only be used for discussion of neighborhood issues and items of interest to N.P. residents. For other discussions, please use other listservs.

The Northgate Park Neighborhood Association does not actively monitor or censor the forum for inappropriate postings. However, if an inappropriate posting is brought to the attention of the NPNA Board or listserv administrator, immediate review and interim action by the listserv administrator will occur, followed by final review and action determined by a vote of the NPNA Board.

The NPNA Listserv will be governed by rules (see Section 4) approved by the NPNA Board and published to all listserv members at least annually. In order to preserve a climate that encourages both civil and fruitful dialogue, the Northgate Park Neighborhood Association reserves the right to suspend or terminate membership to the listserv for subscribers who violate these guidelines.

This forum is provided as a service of the Northgate Park Neighborhood Association. The NPNA accepts no responsibility for the opinions and information posted on this site by others.

3) HOW DO I USE THE NPNA listserv?
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To use the NPNA forum, you must first subscribe (see Section 7). Once you are subscribed you can send e-mail to ‘npna@groups.io’ and it is then sent to the group. These messages are commonly called “posts”. Each “post” can be viewed by members on the website. Most subscribers will also receive each post as an e-mail message, though each subscriber has some control over this.

Some people refer to this sort of list as a “listserv”. That is just a historical name for certain types of e-mail discussion lists.

4) WHAT ARE THE RULES? (listserv etiquette)
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4-1. The NPNA listserv is for discussion of neighborhood related topics and items of general neighborhood interest and does not tolerate discrimination including but not limited to that based on race, color, national origin, religion, sex, gender identification (including gender expression,) sexual orientation, disability, age or any status protected by law or regulation. Please be courteous and respectful to your neighbors. We want everyone to feel comfortable reading and posting.

4-2. Bullying, shaming, trolling (intentional or not), stalking, inflammatory language, and offensive language are not permitted.

4-3. Personal attacks are not permitted. If you disagree with another participant, express your opinions on the topic in a respectful way. Do not attack or insult the individual either on the listserv or in private e-mail.

4-4. Do not tell others what they should or should not post, or how often — via the listserv or private e-mail. If you have a problem or concern with another subscriber, please contact the listserv administrator(s) (npna+owner@groups.io) directly.

4-5. Privacy Notice: Do not quote from any messages posted on the listserv without permission from the author! Copying messages to other online lists or printed publications without author permission is forbidden. The only exceptions are small excerpts that omit author identification.

Please note that the NPNA listserv does include subscriptions from members of the press, law enforcement, and local government.

4-6. Please refrain from personal discussions on the listserv. One-to-one discussions should move to private e-mail. Religious and political proselytizing are also inappropriate.

4-7. If you are replying to another post: Instead of including the entire previous post(s), edit out all but the applicable text. Also, be aware that ‘Reply’ usually goes back to the entire group, not just to the original sender. How to reply to just one person will depend on your e-mail program.

4-8. If you find an online article or website that you’d like to share, post a brief description and the URL to the original. Don’t copy/paste the entire article into an NPNA post. This will allow those interested to follow the link without forcing those not interested to download it, and help ensure that copyright laws aren’t broken.

4-9. If possible, set your e-mail program to send messages in “Plain Text” format, and not “HTML”, in order to accommodate a wider range of e-mail readers.

4-10. Please keep use of e-mail attachments to a minimum. They are often very large and can be a burden for downloads and Inboxes, and are also a common method for transmission of computer viruses.

Please note enforcement of these rules in sections 5 and 6, below.

5) I FEEL THE RULES HAVE BEEN VIOLATED – WHAT SHOULD I DO?
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The listserv is a community asset aimed at bringing residents together to share information in a positive, courteous, and respectful manner.

On rare occasions, unacceptable behavior is demonstrated that warrants consideration of an individual’s removal from the listserv. These behaviors as outlined in Section 4 above include, but are not limited to: profanity, use of personal insults, bullying, stalking, hurtful and shaming language, or being deliberately inflammatory.

Listserv members who feel that they have been the subject of bullying or intimidation, or who otherwise object to the listserv behavior of an individual, should report their complaint to the listserv administrator(s) (listservadmin@northgateparknc.org). If concerns are still present, refer the issue to the NPNA President (president@northgateparknc.org)

6) I’VE NOTIFIED THE LISTSERV ADMINISTRATOR/BOARD – WHAT HAPPENS NEXT?

Where complaints are received, or behaviors are observed or reported to the listserv administrator(s) that are deemed inconsistent with these rules, the listserv administrator(s) may use their discretion in responding and at what level.

The listserv administrator(s) may do one or more of the following:
(i) refer the post to the NPNA Board – the listserv administrator may refer the post to the NPNA Board for review and further action
(ii) respond to the post – listserv administrator, or their designated assistant, may respond to the post informing the poster that – “This post is contrary to listserv guidelines” and then specifically highlight which guideline(s) is/are being violated.
(iii) moderate further messages – listserv administrator may review messages from the subscriber to ensure they meet guidelines before being posted to the listserv.
(iv) suspend subscriber from listserv – listserv administrator may temporarily suspend the ability of the subscriber to post to the listserv pending action by the NPNA Board.

The listserv administrator will then present the complaint/behavior and the action taken to the NPNA Board for review. The Board will discuss the case and make a decision on whether further action is necessary. The listserv administrator will execute the decision.

Where complaints are received, or behaviors are observed or reported to the NPNA Board that are deemed inconsistent with these guidelines, the Board will discuss the case and make a decision on whether to act, and, if so, to what level; and the administrator(s) will execute the decision.

In either situation described above actions may or may not be made public, and include but are not limited to: moderation (messages sent by the subscriber are reviewed prior to posting) and/or removal of the subscriber.

Both complainant and subject of the complaint will be notified of decisions made and actions taken by the Board by either the listserv administrator or by other means deemed appropriate by the Board.

Such actions may be appealed in person to the Board of Directors at a monthly NPNA meeting.

7) HOW DO I SUBSCRIBE/UNSUBSCRIBE?
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To subscribe go to https://groups.io/g/npna

Your subscription request will go to the NPNA list administrators for approval.

Once an NPNA administrator approves your request you are subscribed).

You can contact the NPNA list administrator at npna+owner@groups.io

8) I HAVE A SUGGESTION/QUESTION NOT COVERED HERE
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Send your question to the listserv; usually fellow subscribers are happy to help. Or, contact the NPNA administrator at npna+owner@groups.io

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Check out our NPNA website and our Facebook page:
http://www.northgateparknc.org/
https://www.facebook.com/pages/Northgate-Park-Neighborhood-Association/678286752214997
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